Saturday, August 23, 2008

Man put on hold for six hours; goes to football, dinner, by Lea Emery - The Courier-Mail - 5th August 2008

The last thing Kym Illman expected when he answered his mobile was to be placed on hold for over six hours.

The Grand Hyatt Hotel Singapore had returned Mr Illman's call to confirm restaurant reservations and placed the Perth-based businessman on hold while investigating a query about room reservations.

"Ten minutes of classical on hold music later, I began to wonder if she'd forgotten me," Mr Illman told couriermail.com.au.

"At the 30 minute mark I figured she certainly had but since I wasn't paying for the call I decided to keep the line open and seen how long it was before they realised I was suspended in their phone system."

Placing his mobile on his charger, Mr Illman went out to the football and to dinner and when he returned was amazed to find he was still on hold.

After five hours and 30 minutes Mr Illman emailed the hotel advising them he was tiring of being on hold; a short time later the hotel tracked down the call and hung up.

''Total time on hold - six hours, eight minutes and forty-two seconds," he said.

" As owner of Perth-based on hold production company Messages On Hold, I know a thing or two about being on hold, but I challenge anyone to beat six hours plus on hold,'' Mr Illman said.

Mr Illman says he is yet to receive a response to his original enquiry about his reservations.

Grand Hyatt management said it was unaware of the incident but would look into it.

Greg Tingle comment

Now, that's what I call turning a negative into a positive. I'm ex Telstra and Optus, and former Sales and Service Award winner of the month. I've seen the best and worse of the telephony carriers. Grand Hyatt seems to have taken things to the next level. Should we rebrand the offender as The Grand Hangup? Thank goddess for folks like Kym Illman to tip us off on these things. Does Paris Hilton or her grandfather know about this yet?

Media Man Australia Profiles

Kym Illman

Messages On Hold

Thursday, August 14, 2008

Facebook takes over MySpace's world - 14th August 2008

New industry figures show Facebook has dethroned MySpace to become the world's most popular social networking website.

Slightly more than 132 million people visited Facebook in June as compared to the approximately 117.5 million that went to MySpace that month, according to industry tracker comScore.

Facebook seized the social networking crown from News Corp-owned MySpace in April, comScore reported.

Facebook's moves to tailor versions of its website to languages other than English is credited with giving it a boost in international users that pushed it to the top of the social networking heap.

"Facebook has done an exceptional job of leveraging its brand internationally during the past year," comScore vice-president Jack Flanagan said in a statement.

"By increasing the site's relevance to local markets through local language interface translation, the site is now competing strongly or even capturing the lead in several markets where it had a relatively minor presence just a year ago."

Ranks of social network users grew nine per cent in North America but leapt 25 per cent globally to 580.51 million people over the past year, according to comScore.

The number of people using social networking websites climbed 66 per cent in the Middle East-Africa region and 35 per cent in Europe.

Twice as many people visited Hi5 in June as did in the same month a year earlier, while visits to Orkut, Bebo and Friendster increased by more than 30 per cent at each of the social networking websites.

"During the past year, many of the top social networking sites have demonstrated rapid growth in their global user bases," comScore reported.

"Facebook's recent ascension to become the top global social networking site has been spurred by its substantial growth across worldwide regions."

Visits to MySpace were up three per cent in the month over month comparison.

While North America has 49 million Facebook users, Europe is "quickly catching up," according to comScore.

The number of people who visited Facebook in Europe in June was 35.2 million; more than triple what it was in the same month last year.

Media Man Australia Profiles

Facebook

MySpace

Social Networking Websites

News

Media Man Australia Technology News

iCoins launches Facebook app CoinJars, pledges to be very viable choice for electronic cash - Press Release

Now lending cash, paying, giving to charity and shopping via the social networking website Facebook has been made easier as iCoins Limited recently launched its Facebook application CoinJars, a place where digital cash can be stored and moved safely.

FOR IMMEDIATE RELEASE
PRLog (Press Release) – Feb 20, 2008 – The application, which can be accessed at http://apps.facebook.com/coinjars and at its Facebook Page http://www.facebook.com/apps/application.php?id=6489937223&ref=s is a wallet application built on the iCoins platform, which includes a fully secured and licensed eMoney issuer.

Transferring of funds from one party to another on the Internet has to date required both parties to have wallets within the same system (such as Paypal). In the traditional banking world solutions such as IBAN – an international banking account number standard – provides a solution but is limited in that it only works between bank accounts. Moreover, transfers using IBAN (or SWIFT) are only credited once the actual funds are received by the receiving bank. This delay is inappropriate in today’s connected world. Other money transfer services such as Western Union and Moneygram provide international non-banking transfers. While these systems have proven to be useful in the offline world, these have not proven to be as useful in the ever growing online world.

Gibraltar-based iCoins aims to change all this with its system that provides the transfer mechanisms of SWIFT and IBAN, with real time execution, integrated within existing players in the online eWallet space. Facebook users can now enjoy the same security and freedom of cash movement through the CoinJars application.

Extending Coinars to provide a simple cash collection mechanism for small merchants on Facebook is a logical extension and is already in the works, according to iCoins CEO Adriaan Brink.

“We are extremely proud of CoinJars. It provides a showcase for our core iCoins secure digital cash technology. By providing the ability, through the CoinJars application,to transfer iCoins quickly, safely and easily between Facebook users and also to and from any places outside the Facebook system that support iCoins, the exciting potential of iCoins becomes apparent. These external places include merchants and also Payment Providers which facilitate the purchase and redemption of iCoins. We’re very optimistic that iCoins, through integrated eWallets such as CoinJars, will revolutionize the way we pay online.” Brink emphasized.

The CEO also underscored the fact that the user’s money (while in iCoin format) is all underwritten by a licensed eMoney operation (a “Treasury” in iCoins-speak). The Treasury for CoinJars is Mintflow Limited in the Isle of Man.

“The purpose of this mechanism is not to replace the credit card and other payment methods such as Paypal in normal merchant payments, but to facilitate payments that would normally be too expensive (small payments or between distant places) and to facilitate payments between disparate systems,” Brink said.

With the presence of iCoins and integrated eWallets such as CoinJars, people all over the world are given more viable, cost-efficient choices in dealing with online payments and money transfers.

Developers wishing to integrate with the iCoins digital money platform are advised to visit www.icoins.com for more information. iCoins is actively pursuing integrations with as wide a variety of payment platforms as possible.

More information at www.icoins.com & Facebook http://www.facebook.com/group.php?gid=21145115323

About CoinJars

CoinJars is iCoins’ application at social networking website Facebook. It is a wallet application built on the iCoins platform, which includes a fully secured and licensed eMoney issuer. The application can be accessed at http://apps.facebook.com/coinjars and at its Facebook Page http://www.facebook.com/apps/application.php?id=64899372 ...


About iCoins
iCoins, based in Gibraltar, are developers and operators of an electronic cash system that can be integrated with existing 3rd party wallet servers. iCoins is a digital cash mechanism designed to allow cash transactions between disparate and unrelated Wallet systems in the digital era. iCoins are similar to bank notes. They can be acquired by a consumer on application to a suitable issuer (similar to a bank in the real world).

iCoins Limited
www.icoins.com
3 Garrison House
Library Ramp
Gibraltar

Tel. +350 48595
Fax No. +350 52911



FOR MEDIA INQUIRIES PLEASE CONTACT:

Sara Waller- Marketing Manager, iCoins Ltd
E: sara@icoins.com
Tel+ 350 48595

# # #

iCoins, based in Gibraltar, are developers and operators of an electronic cash system that can be integrated with existing 3rd party wallet servers. iCoins is a digital cash mechanism designed to allow cash transactions between disparate and unrelated Wallet systems in the digital era. iCoins are similar to bank notes. They can be acquired by a consumer on application to a suitable issuer (similar to a bank in the real world).

Media Man Australia News

Technology News

Profiles

Facebook

Saturday, July 26, 2008

Entrepreneurs Thrive in the Global Age, By Barry Wood - Voice Of America

For more than a century, entrepreneurs in Europe and the United States have thrived, bringing innovation and change to the world. Now, looser government controls, fast Internet connections and better access to capital are helping entrepreneurs bring their products and services to market.

The French word, entrepreneur, refers to someone who undertakes, who does something. Entrepreneurs often assume business risk in attempting to bring goods and services to the marketplace, whether within a small community or on a global scale.

Bill Gates is perhaps the world's most successful entrepreneur. He did not invent personal computers, but his operating system made them easy to use and brought computing to millions. He has become one of the world's richest men. The ease of use of personal computers, combined with the advent of the Internet, have made it possible for entrepreneurs to start business with very little capital, and extend their reach far beyond the traditional marketplace.

Thirteen years ago, San Francisco entrepreneur Craig Newmark created an online bulletin board for the brokerage firm where he worked.

Today, his Web site, called Craig's List, is a free alternative to the classified ads that have been a major source of earnings for newspapers -- an online marketplace where individuals can offer and exchange goods and services. Newmark says its reach is global. "Right now, we're in about 55 countries, 567 cities across the world."

Since the collapse of communism, entrepreneurs have taken off in places where they were once forbidden or restricted, like Russia.

Yana Yakovleva is the financial director of a Moscow company that manufactures silicone. She says government bureaucracy still makes it hard to be an entrepreneur. "A bureaucrat scores a point for each court case he initiates, or for every company he closes, and this improves his job performance evaluation," says Yakovleva.

In Venezuela, currency exchange controls and a leadership hostile to free markets make it difficult to do business. Caracas food distributor Santiago Alvarez complains that government bureaucrats are unhelpful.

"Getting all the permits to start a business is a real challenge. You have to face tremendous amounts of bureaucracy from a lot of different entities, in order to get permits and to get financing," says Alvarez.

The Will to Succeed

Studies have found that entrepreneurs share common traits that motivate them to start new businesses. They are often motivated by more than financial gain and have overcome considerable adversity.

For 35 years, British entrepreneur Richard Branson has been building his Virgin brand into a global power house, a media conglomerate, passenger airline and mobile phone company. His company has also made him one of the world's richest men. Yet, as a child, Branson had dyslexia, a learning disability. He never attended university. But he was motivated to succeed.

"In school, I would look at some of these exams, and completely blank out on them," says Branson. "And, I actually left school at 15 to go out into the world and try to make an honest living."

As a teenager, Branson had two failed business ventures. But he has since started dozens of successful businesses.

In India, Sunil Mittal overcame adversity of a different sort. "I grew up in a very socialistic-rooted India," says Mittal. "We saw the evolution of the Soviet [economic] model coming into India in a very dramatic manner."

Mittal's first business was making bicycle parts. He says the end of central planning after 1992 allowed his Bharti Group to evolve into India's second largest corporation. "With 35 million dollars that I could access, we went on to build India's largest telecom company."

Today, his company, Bharti Airtel, has 30-thousand employees. It signs up 10-million new mobile phone subscribers every month.

Even on a small scale, entrepreneurs must overcome obstacles. In Iraqi Kurdistan, Suhela Kakil Raza, a mother of four, began making women's clothing a year ago. She had to find a store location that was not frequented by men, so her women clients, Sunni Muslims, would come in and buy. She now has four employees and wants to expand. She dreams of having a private factory and a school to teach girls about jobs.

In Islamabad, Pakistan, Ashar Hafeez opened his first Tandoori restaurant in 1993. "In every aspect of work, you have to work very hard. And it is hard. It's team work. You can't do it alone. You have to have a very good team with you," says Hafeez.

Small Investments, Big Rewards

In many developing countries, micro-financing has created possibilities for burgeoning entrepreneurs. The Grameen Bank in Bangladesh lends almost exclusively to women. And its small business loans are almost always paid back. Muhammad Yunus is the bank's founder and a hero in his country. Grameen was the first to lend on a grand scale to poor, aspiring entrepreneurs in the developing world, and Yunus and his bank won the Nobel Peace Prize in 2006.

Melissa Carrier at the University of Maryland says Grameen's micro-financing has expanded the concept of entrepreneurship. "Certainly, Grameen Bank has given legitimacy to those kinds of micro-loans to local villagers. And, so the idea of entrepreneurship now is about doing for yourself," says Carrier. "It's about raising chickens, and having cows, and knitting scarves and being able to feed your family."

Donald Trump, the successful American property developer, says entrepreneurs must have passion, be tenacious, think big, absorb new information, take action, learn to negotiate and enjoy competition.

Media Man Australia Profiles

Bill Gates

Craig Newmark

Richard Branson

New Media Entrepreneurs

News

Technology News

Thursday, July 24, 2008

Google launches Wikipedia clone - The Sydney Morning Herald - 24th July 2008

Google is taking the wraps off an internet encyclopedia designed to give people a chance to show off - and profit from - their expertise on any topic.

The service, dubbed "knol" in reference to a unit of knowledge, had been limited to an invitation-only audience of contributors and readers for the past seven months.

Now anyone with a Google login will be able to submit an article and, if they choose, have ads displayed through the Internet search leader's marketing system. The contributing author and Google will share any revenue generated from the ads, which are supposed to be related to the topic covered in the knol.

The advertising option could encourage people to write more entries about commercial subjects than the more academic topics covered in traditional encyclopedias.

Since Google disclosed its intention to build knol, it has been widely viewed as the company's answer to Wikipedia, which has emerged as one of the web's leading reference tools by drawing upon the collective wisdom of unpaid, anonymous contributors.

But Google views knol more as a supplement to Wikipedia than a competitor, said Cedric Dupont, a Google product manager. Google reasons that Wikipedia's contributors will be able to use some of the expertise shared on knol to improve Wikipedia's existing entries.

With a seven-year head start on knol, Wikipedia already has nearly 2.5 million English-language articles and millions more in dozens of other languages.

Knol is starting out with several hundred entries. The initial topics covered include an overview of constipation by a University of San Francisco associate professor of gastroenterology and backpacking advice from one of Google's own software engineers.

Unlike Wikipedia, knol requires the authors to identify themselves to help the audience assess the source's credibility. Google doesn't intend to screen the submissions for accuracy, Dupont said, and instead will rely on its search formulas to highlight the articles that readers believe are credible.

Google has had mixed success so far in its attempts to expand beyond its ubiquitous search engine, which generates most of its profits. While products like its e-mail service have been hits, other forays like a listing system called "Base" and a social network called Orkut haven't fared as well.

Media Man Australia Profiles

Google

Search Engines

News

Technology News

Thursday, April 26, 2007

Media Man Australia Technology News

Media Man Australia Technology News

Media Man Australia director was interviewed on ABC TV 'Difference Of Opinion' re Growing Up In The Digital Age - the good, the bad and the ugly of technology, stalkers and more - 23rd April 2007

Best Regards
Greg Tingle
Director
Media Man Australia
e: greg@mediaman.com.au
w: www.mediaman.com.au

Monday, July 17, 2006

Mobile Telephony and Mobile Babes

Mobile telephony and mobile babes are a few of the hottest commidiaites in the marketplace.

Examine the Media Man Australia profiles

Mobile Telephones

Mobile Babes

Mobile Telephony News

Best Regards
Greg Tingle
Director
Media Man Australia

Tuesday, February 14, 2006

Pixel Websites, Blogs and New Media

Media Man Australia is delighted to annouce that we are officially doing business with Rupa Kanabar of PinkMillionDollars.com

Profiles

PinkMillionDollars.com

Rupa Kanabar

Pixel Websites

More technology news and Media Man Australia Technology News

Saturday, December 17, 2005

Success has its price - Publicist attacked by poison pen

Many Media Man Australia readers, website and web blog visitors will know this already, but recently my company and I was attacked in writing via a nasty piece of work that I shouldn't have trusted.

In my line of endeavors I deal with many wonderful people, but about 1 in 1000 proves to be a big mistake.

I've picked up a stalker with criminal connections, and they got into my g-mail (e-mail) account,and wrote an untrue, nasty, demantory e-mail letter to approx 500 people on my g-mail e-mail database. Most people were well aware that it wasn't me, but I thought I would make this blog entry, as some folks may be tricked into thinking it was me. This year has been one of many puplic figures getting the names dragged thru the mud, and being publicly attacked by mongrels who seriously need to get a life. Don't even leave a computer alone with someone who doesn't deserve your trust, or leave an e-mail address logged into someone else's computer when your showing them files. This was my mistake.

The Australian media has already started to cover the interet crime that occurred to me with 'Publicist attacked by poison pen'.

It will be interesting to watch the Virgin Group of Companies VS Virgin Star Pty Ltd court case!

Thanks for your wonderful support this year. See you in 2006.

Warm Regards & Season's Greetings
Greg Tingle
Director
Media Man Australia
t: +61 424 223 674
e: greg@mediaman.com.au
w: www.mediaman.com.au
a: PO Box 4055 Maroubra South NSW 2035 AUSTRALIA

Tuesday, November 29, 2005

Wednesday, November 02, 2005

Welcome to the Technology Media blog

The Technology Media blog is a creation of Media Man Australia.

We invite you to examine some of the technology solutions that our associates have developed.

Website Design and Development

Asia Pacific Direct

Spam filters

MailShield

Online voting and ratings

Hottest On TV

to be continued.

Best Regards
Greg Tingle
Director
Media Man Australia